Shipping policy
Order Processing Time
All orders are processed within 7-10 business days. Processing time does not include shipping time and may vary depending on order volume, product type, or time of year. Custom or made-to-order items may require additional production time.
Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are provided by the carrier and are not guaranteed.
Estimated delivery times begin once your order has shipped, not when it is placed.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates are controlled by the carrier and may take up to 24 hours to appear.
Shipping Delays
We are not responsible for shipping delays caused by carriers, weather conditions, supply chain issues, or other circumstances beyond our control. Once an order has left our facility, delivery timelines are the responsibility of the shipping carrier.
Lost, Stolen, or Damaged Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package is damaged in transit, please contact us within [X] days of delivery with photos of the damage so we can assist in filing a claim if applicable.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Additional shipping fees may apply if an order must be re-shipped.
International Shipping (If Applicable)
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in shipping costs.
By placing an order with us, you agree to this Shipping Policy.